Accessibility Statement

Last updated: August 21, 2026

Parallel Mental Health and Wellness is committed to ensuring digital accessibility for all visitors, including people with disabilities. We are continually working to improve the accessibility and usability of this website and to provide an equitable experience for everyone who visits.

Standards We Reference

We design and maintain this website with reference to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the widely recognized standard for web accessibility. These guidelines help make web content more usable for people with visual, auditory, physical, speech, cognitive, and neurological disabilities.

Measures We Take

To support accessibility, we aim to:

Use clear heading structure and readable formatting throughout the site
Provide sufficient color contrast between text and backgrounds
Ensure the site can be navigated using a keyboard
Provide descriptive alt text for meaningful images
Use plain, accessible language appropriate for a general audience
Test pages periodically and address issues as they're identified

Known Limitations

No website is perfectly accessible, and we recognize that some pages, third-party tools, or older content may not yet fully meet WCAG 2.1 AA standards. We are actively working to identify and correct these gaps.

Requesting Accommodations or Reporting an Issue

If you encounter a barrier while using this website, or need information in an alternate format, please contact us — we're glad to help:

Kailey McHugh, PMHNP-BC Parallel Mental Health and Wellness

Email: kailey@parallelmh.com Phone: 971-415-2257

We aim to respond to accessibility concerns within 2 business days and will work with you to provide the information or service you need through an accessible alternative.

Ongoing Commitment

Accessibility is an ongoing effort, not a one-time fix. As this site grows and changes, we will continue to review it against current accessibility standards and incorporate feedback from the people who use it.