Privacy Policy

OVERVIEW
Parallel Mental Health and Wellness (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website at [your website URL]. This policy applies to website visitors only and is separate from our HIPAA Notice of Privacy Practices, which governs the privacy of your protected health information as a patient.

INFORMATION WE COLLECT
Information you provide: When you submit our contact form, we collect your name, email address, phone number, and any message you choose to share. Please do not include sensitive health information in your contact form submission — this form is not a HIPAA-compliant channel.
Information collected automatically: We use website analytics tools (such as Google Analytics or Wix Analytics) that automatically collect certain information about your visit, including your IP address, browser type, pages visited, and time spent on the site. This data is aggregated and used only to improve our website. We do not sell this data to third parties.

HOW WE USE YOUR INFORMATION
Information submitted through our contact form is used solely to respond to your inquiry and, if applicable, to schedule an appointment. We do not use your contact information for marketing purposes without your explicit consent.

COOKIES
Our website may use cookies to support analytics and basic website functionality. You can disable cookies in your browser settings at any time, though some features of the site may not function properly as a result.

THIRD-PARTY SERVICES
We use third-party services including Wix (website hosting) and Google Analytics (website analytics). These services have their own privacy policies governing how they handle data. We encourage you to review their policies independently.

DATA SECURITY
We take reasonable steps to protect information submitted through our website. However, no method of transmission over the internet is 100% secure. If you need to share sensitive health information, please contact us by phone or through our HIPAA-compliant patient portal.

CHILDREN'S PRIVACY
Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.

CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The effective date at the bottom of this page will reflect the most recent revision. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

CONTACT US
If you have questions about this Privacy Policy, please contact us at kailey@parallelmh.com or 971-415-2257..
Effective date: August 20, 2026· Parallel Mental Health and Wellness · 1500 NE Irving St, Suite 210, Portland, OR 97232